At Sundar Marble Murti, we ensure that your handcrafted marble idols are packed with care and delivered safely to your doorstep. Please review our shipping policy to understand how and when your order will arrive.
Order Processing Time
All standard orders are processed within 2–4 business days.
Custom or made-to-order items may take 7–15 business days or more, depending on size and design complexity.
Orders are not shipped or delivered on Sundays or public holidays.
Shipping Methods & Time
We partner with trusted courier and logistics providers to ensure safe delivery across India and abroad.
Estimated Delivery Times:
International Orders: 10–20 business days after dispatch
Within India: 4–8 business days after dispatch
Shipping Charges
Free shipping on all prepaid orders within India.
Cash on Delivery (COD) may include a nominal service charge.
International shipping charges are calculated based on weight and destination and will be displayed at checkout.
Order Tracking
Once your order is dispatched, you will receive an email or SMS with a tracking number and link to track your shipment in real time.
Packaging & Handling
All marble murtis are securely packed using multi-layer protective packaging to prevent breakage.
Fragile or large items may be handled by specialized logistics partners.
Damaged or Lost Items
If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery at sundarsharma650@gmail.com with images of the damaged item and outer packaging.
We will investigate the issue and offer a suitable resolution, such as a refund or replacement.
Need help?
For any shipping-related queries or assistance, please contact:
sundarsharma650@gmail.com
+91 9672919918