At Sundar Marble Murti, we take pride in delivering high-quality handcrafted marble idols with great care. We understand that sometimes you may need to change your mind. Please read our cancellation policy below:
Order Cancellation Before Shipping
Orders can be cancelled within 24 hours of placement or before the product is dispatched, whichever is earlier.
To request a cancellation, please email us at sundarsharma650@gmail.com or call our customer care at +91 9672919918 with your order details.
If the product has not been shipped yet, we will cancel your order and initiate a full refund within 7 business days.
After Shipping / Custom Orders
Once the order has been shipped, cancellation is not possible.
Custom-made or personalized idols (based on size, design, or carving details) cannot be cancelled once production begins, as each piece is uniquely made for you.
Refund Timeline
Refunds for eligible cancellations will be processed through the original mode of payment within 7–10 business days.
In case of any delay, feel free to contact our support team.
Need Help?
If you have any questions about our cancellation policy, feel free to reach us at:
sundarsharma650@gmail.com
+91 9672919918